Terms of Use

Effective Date: September 3rd, 2026

This website and membership platform (collectively, the "Site") is operated by IDPlus LLC d/b/a RentReport, an Alabama corporation ("RentReport," "we," "us," or "our"). Your access to and use of the Site are governed by these Terms of Use (the "Terms"). Our Privacy Policy is incorporated into these Terms by reference as though fully set forth herein. The Privacy Policy is available at https://rentreport.com/privacy-policy.

1. Consent

PLEASE REVIEW THESE TERMS OF USE BEFORE ACCESSING OR USING THE SITE. BY ACCESSING OR USING THE SITE, YOU ACCEPT AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SITE.

You acknowledge that these Terms are supported by reasonable and valuable consideration, the receipt and sufficiency of which are hereby acknowledged. Such consideration includes, without limitation, your access to and use of the Site, your receipt of data, materials, and information made available through the Site, the potential use or display of your Submissions (as defined in Section 14), and the publicity or promotional value that may result from our use or display of your Submissions.

2. Additional Terms

Certain products, services, subscriptions, purchases, contests, sweepstakes, features, or activities available through the Site may be subject to additional terms or conditions. Any such supplemental terms will be presented in connection with the applicable offering and are incorporated into these Terms. If a conflict exists between these Terms and supplemental terms applicable to a particular offering, the supplemental terms will control with respect to that offering.

3. Modification

We may revise, amend, supplement, or otherwise update these Terms at any time, and you agree to be bound by any such changes, updates, or revisions. You should periodically review this page, including the Last Modified date, to determine whether these Terms have changed since your prior visit. We may also modify the Site, including by changing, removing, or discontinuing Content (as defined in Section 8) or Site features, at any time and in our sole discretion, with or without notice.

4. Conditions to Use the Site

Your authorization to access and use the Site is expressly conditioned upon your agreement that you:

• will comply with these Terms of Use;
• are at least 13 years of age;
• will not reproduce, copy, distribute, or otherwise disseminate any portion of the Site without our prior written consent;
• will not use the Site for commercial purposes other than the specific commercial activities expressly offered through the Site, and will not use the Site to obtain data or personal information concerning other users or to solicit users or advertisers;
• are exclusively responsible for all content you submit or provide through the Site, including discussion posts, profile information, links, and photographs, and that you possess all licenses, permissions, and rights required to use any third-party works incorporated into your submissions; and
• acknowledge and agree that we may remove any or all content submitted by you and may suspend or terminate your account, with or without prior notice.

5. Prohibited Conduct

In connection with your use of the Site, you agree that you will not:

• conduct, facilitate, encourage, or promote illegal activity;
• reverse engineer, decompile, disassemble, or otherwise attempt to discover or derive source code from any software, tools, methods, processes, or infrastructure used by the Site;
• use automated means, including data-mining tools, robots, crawlers, scripts, or similar processes, to collect or harvest information from the Site;
• attempt to access areas of the Site that are restricted or secured;
• attempt to access, hack, compromise, or otherwise interfere with another User’s account or profile;
• infringe the copyrights or other intellectual property rights of RentReport or any third party whose material is available through the Site;
• harass, threaten, abuse, or otherwise interfere with other Users;
• violate the rights of any other User;
• sell, assign, transfer, or otherwise dispose of your account or profile without our express permission;
• use the Site to send unsolicited commercial email, advertisements, or spam;
• use the Site or our services in connection with an effort to compete with RentReport; or
• interfere with, disrupt, impair, or otherwise adversely affect the proper operation of the Site.

6. Products or Services

The following provisions apply to any person who purchases goods or services, including subscriptions, through the Site.

• Product and Service Information. We endeavor to provide accurate descriptions, information, and images concerning products and services offered through the Site. Nevertheless, we do not warrant that such information is complete, accurate, or free from errors or omissions. Product and service descriptions may be changed at any time, without notice, in our sole discretion.
• Changes and Discontinuation. Prices may be changed without notice. We may modify, suspend, or discontinue any product, service, or any portion or content thereof at any time and without notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.
• Taxes. Where required by applicable law, applicable taxes will be collected at the time of purchase.
• Payment Methods. We accept credit cards and debit cards as payment methods.
• Discretionary Sales. We reserve the right, but have no obligation, to restrict or limit sales of goods or services to any person, geographic area, or jurisdiction, on a case-by-case basis. We may discontinue any product or service at any time. Any offer made through the Site is void where prohibited.

7. Subscriptions

If you enroll in one or more subscription services through the Site, the following additional provisions apply.

• Term. Your license to access subscription services remains effective while your subscription is in good standing and no subscription payments are outstanding (the "Subscription Term"). You are responsible for paying all charges associated with your subscription, including applicable taxes and fees. Unless otherwise stated, subscriptions automatically renew, and the payment method you have provided will be charged at the beginning of each applicable renewal period. Charges apply regardless of whether you continue to use the Services during the Subscription Term. YOU REMAIN RESPONSIBLE FOR SUBSCRIPTION FEES UNTIL YOU CANCEL YOUR SUBSCRIPTION OR IT IS OTHERWISE TERMINATED.
• Discontinuance. We may stop offering subscription services and will discontinue applicable charges. We may also terminate a Subscription in our sole discretion, subject to your right to receive any applicable pro-rated refund of fees.
• Price Increases. We may change subscription fees and/or subscription terms upon thirty (30) days’ notice. You may cancel before the increased fee or revised renewal term takes effect. If you do not cancel, the new rate and/or renewal term will apply at the next renewal.
• Failed Renewal Payment. If a renewal payment is declined or otherwise not approved on the renewal date, you will have at least three (3) business days to provide updated payment information. If payment information is not updated during that period, we may suspend the service and terminate the Subscription. If a credit-card charge is declined, we may, but are not required to, make up to five (5) additional billing attempts during a thirty (30)-day period. We may also divide a renewal charge into multiple smaller transactions, provided the aggregate amount does not exceed the applicable Subscription Term payment. If you or our payment service provider updates your payment method to correct an invalid or expired payment method, subscription billing may automatically resume. We may decline to reactivate an account or subscription until all past-due amounts have been paid.
• Cancellation. You may cancel a subscription at any time by emailing support@RentReport.com or by logging into your member portal and selecting the applicable cancellation option. Following termination, access to your account and subscription-related services may cease.
• Payment Methods. Subscription payments may be made by credit card or debit card.

8. Intellectual Property

All information, materials, functionality, features, and other content made available through the Site, including Submissions as defined in Section 14 (collectively, "Content"), including text, graphics, images, and similar materials, are owned by us or our licensors and are protected by United States and international copyright laws. The collection, selection, coordination, arrangement, and assembly of Content on the Site are our exclusive property and are likewise protected by applicable copyright laws. Except as expressly permitted by these Terms or by our written authorization, no Site material may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, or otherwise exploited. Unauthorized use is strictly prohibited.

We, or the parties from whom we have obtained licenses, retain all right, title, and interest in intellectual property associated with the Site, including trademarks, copyrights, trade secrets, and other proprietary rights. Your use of the Site gives you only a limited right to access and use it as permitted by these Terms and does not grant you any license or other ownership interest in our intellectual property. All rights not expressly granted are reserved. You may print a limited number of Site pages solely for your personal use.

Except for marks belonging to licensors that have authorized their use, we retain, to the maximum extent permitted by law, all ownership interests in the text, software, scripts, graphics, photographs, sounds, interactive features, and trademarks, service marks, and logos contained on the Site ("Marks"). Such rights are protected under United States law, applicable law in the jurisdiction where you reside, and international conventions. Content supplied by us is provided "AS IS" for your information and personal use only and may not be copied, reproduced, modified, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise commercially exploited without prior written consent from the applicable owner. All rights not expressly granted are reserved.

9. Trademarks

Unless expressly identified otherwise, trademarks, service marks, trade dress, trade names, and logos displayed or used on the Site (collectively, "Trademarks") are our registered or unregistered Trademarks or those of our licensors. Nothing contained on the Site grants, whether by implication, estoppel, or otherwise, any license or right to use any displayed Trademark. Our Trademarks and those of our licensors may not be used with any product or service that is not ours, in a manner likely to create customer confusion, or in a manner that disparages or discredits us.

10. Refunds

All purchases of RentReport products and services are final. Except where a refund is required by applicable state or federal law, expressly provided in these Terms, or specifically offered at the time of purchase, no refunds will be issued for RentReport products or services.

If software is made available for download through the Site and you download such software, including any files, images incorporated into or generated by the software, and accompanying data (collectively, the "Software"), the Software is licensed—not sold—to you by us or our third-party licensors solely for your personal, noncommercial home use. Title to the Software is not transferred to you. You may not distribute, commercially exploit, decompile, reverse engineer, disassemble, or otherwise reduce the Software to a human-readable form.

11. Use of Site and Content

We provide you with a limited license to access and use the Site and Content for personal purposes, subject to these Terms. Unless expressly authorized by us in writing, neither the Site nor any portion of it or its Content may be reproduced, duplicated, copied, sold, resold, or otherwise exploited for commercial purposes. Where the Site specifically permits Content to be downloaded, you may download one copy to a single computer for personal, noncommercial home use only, provided that you: (a) preserve all copyright and proprietary notices; (b) do not modify the Content; and (c) do not use the Content in a way that implies an association with our products, services, or brands.

We may refuse service and/or cancel orders in our discretion if we believe conduct violates applicable law or is harmful to our interests.

Where downloadable Software is offered, the Software is licensed to you by us or our third-party licensors for personal, noncommercial home use only. No title to the Software is transferred. You may not distribute, exploit, decompile, reverse engineer, disassemble, or otherwise convert the Software into human-readable form.

12. Linking

The Site may contain links to third-party websites solely as a convenience. Following a third-party link takes you away from the Site. We have not necessarily reviewed those sites, do not control them, and are not responsible for their content. We do not endorse or make representations concerning third-party websites, information, materials, or results obtained through them. You access third-party sites at your own risk.

You may not create a hyperlink to the Site without our prior written consent. Requests to link to the Site should be submitted to support@RentReport.com. Unless an authorized representative of RentReport expressly approves your request in writing, the request is deemed denied.

Unless expressly authorized in writing by RentReport, any website linking to the Site:

• must not imply, directly or indirectly, that RentReport endorses its products or services;
• must not use our Trademarks or the Trademarks of our licensors;
• must not contain offensive, controversial, distasteful, or otherwise inappropriate material and should contain content suitable for all age groups;
• must not disparage RentReport or its products or otherwise harm our reputation or goodwill;
• must not provide false or misleading information concerning RentReport or the RentReport opportunity;
• must not misrepresent any affiliation, relationship, or association with RentReport;
• must not reproduce or replicate Site Content in any manner; and
• must not frame, border, or otherwise create a browser or border environment around Site material.

13. Claim of Copyright Infringement

We respect the intellectual property rights of others. If you believe material on the Site infringes your copyright or otherwise violates your intellectual property rights, you may notify our Copyright Agent. This procedure is intended solely for notifying us of alleged infringement. An effective notice must be in writing and include:

• a physical or electronic signature of a person authorized to act for the copyright owner;
• a description of the copyrighted work allegedly infringed, or, where one notice covers multiple works, a representative list of those works;
• the exact URL or a sufficiently detailed description enabling us to locate the allegedly infringing material on the Site;
• your name, address, telephone number, and email address;
• a statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or applicable law; and
• a statement made under penalty of perjury that the information in the notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Our Copyright Agent may be contacted at bbrowning@maynardnexsen.com.

14. Submissions

For purposes of these Terms, "Submissions" means any text, message, idea, concept, suggestion, artwork, photograph, drawing, video, audiovisual work, name, likeness, voice, username, profile, action, appearance, performance, biographical information, material, or similar content that you submit, post, upload, embed, display, communicate, or otherwise distribute through or in connection with the Site.

We welcome comments, suggestions, and other Submissions concerning the Site, our products and services, and the RentReport opportunity. If you submit, transmit, or upload any Submission to or through the Site, you grant to us and our affiliates a non-exclusive, royalty-free, perpetual, irrevocable, worldwide right and license to use, reproduce, modify, adapt, publish, translate, distribute, and incorporate the Submission and any names identified with it in any media and for any commercial or noncommercial purpose.

By providing a Submission, you represent and warrant that the Submission and your communication of it comply with the Rules of Conduct in Section 17 and all other requirements of these Terms, and that you own or otherwise possess all rights, licenses, consents, and permissions necessary to use the Submission and authorize us to use it as contemplated herein, without obtaining additional permission from or making payment to any other person or entity.

You agree not to post or transmit through the Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, profane, or other material that may create civil or criminal liability under applicable law. See Section 17.

15. Accounts

Certain Site services may require or permit you to establish an account. When registering, you agree to provide, maintain, and promptly update information that is true, accurate, current, and complete as required by the registration process.

You may not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including by using another person’s username, password, account information, name, likeness, voice, image, or photograph. You must promptly notify us of any unauthorized use of your username, password, or other account information, or of any other security breach you discover involving the Site.

We may suspend or terminate your account or your access to all or part of the Site if you fail to comply with these Terms or service-specific terms, infringe copyrights, or for any other reason whatsoever.

16. Public Forums and Communication

A "Public Forum" is any area or feature of the Site that permits users to distribute Submissions for viewing by one or more Site users, including a chat area, message board, instant messaging or mobile messaging feature, social community, profile page, conversation page, blog, or email function.

Public Forums are intended for public rather than private communications. You should have no expectation of privacy concerning Submissions made through a Public Forum, and we cannot guarantee the security of information disclosed through such media. You disclose information through Public Forums at your own risk.

You are and remain solely responsible for all Submissions distributed through the Site under your username or otherwise by you and for all consequences resulting from those Submissions. We have no duty to monitor Public Forums. You should exercise caution regarding information provided by other users, and you acknowledge that use of any Submission appearing in a Public Forum is at your own risk.

We do not endorse, and disclaim all liability relating to, opinions, advice, or recommendations posted or transmitted by users through a Public Forum. We have no obligation to publish, deliver, retain, remove, modify, or otherwise take action concerning any Submission you provide.

17. Rules of Conduct

The following Rules of Conduct apply whenever you use the Site. You agree not to upload, post, transmit, or otherwise distribute any Submission that:

• (a) is defamatory, abusive, harassing, threatening, or invades another person’s privacy; (b) is bigoted, hateful, racially offensive, or otherwise offensive; (c) is violent, vulgar, obscene, pornographic, or sexually explicit; or (d) otherwise harms or could reasonably be expected to harm a person or entity;
• is illegal, encourages or advocates illegal activity, or discusses illegal activity with an intent to commit it, including child pornography, stalking, sexual assault, fraud, trafficking in obscene or stolen material, drug dealing or drug use, harassment, theft, or conspiracy to commit criminal activity;
• infringes or violates a third party’s rights, including copyright, patent, trademark, trade secret, proprietary, contractual, privacy, or publicity rights, or violates any confidentiality obligation;
• is commercial or business-related, advertises or offers products or services, whether for profit or otherwise, or solicits others, including requests for contributions or donations;
• contains a virus or other harmful component, tampers with, impairs, damages, or disrupts the Site or any connected network, or interferes with another person’s or entity’s use or enjoyment of the Site; or
• (a) is unrelated to the designated subject or theme of the applicable Public Forum; (b) violates restrictions or procedures applicable to that Public Forum, including age restrictions; or (c) is antisocial, disruptive, or destructive, including "flaming," "spamming," "flooding," "trolling," or "griefing," as those terms are commonly understood online.

We cannot and do not represent or guarantee that other users will comply with these Rules of Conduct or any other provision of these Terms. As between you and us, you assume all risk of harm or injury arising from any failure by another user to comply.

18. Removal of Submissions

We reserve the right, but disclaim any obligation or responsibility, to refuse to publish, communicate, or remove any Submission that violates these Terms. We may also identify a user to third parties and/or disclose a Submission or personally identifiable information when we, in good faith, believe such action will (i) facilitate compliance with applicable law, including a court order or subpoena, or (ii) assist in enforcing these Terms or protecting the safety or security of any person or property, including the Site. We further reserve the right to remove any Submission at any time, for any reason or no reason.

19. International

The Site is intended for access and use within the United States. If you access the Site from outside the United States, you are responsible for complying with all applicable local laws. We do not intend to offer our products or services outside the United States.

20. Privacy

RentReport respects the privacy of Site visitors and users. Information concerning our privacy practices is contained in our Privacy Policy, available at https://RentReport.com/privacy-policy.

21. Children

RentReport is committed to protecting children. Individuals under eighteen (18) years of age may not enroll as RentReport Independent Brokers or register as members. Children under thirteen (13) years of age may not purchase products through any of our Websites. RentReport does not solicit or knowingly collect personally identifiable information from children under thirteen (13). If we obtain actual knowledge that personally identifiable information has been collected from a child under thirteen (13), we will promptly delete that information from our database. Because RentReport does not knowingly collect such information from children under thirteen (13), RentReport has no such information to use or disclose to third parties.

22. General Maintenance

The Site may periodically be unavailable while we perform general maintenance. We will make reasonable efforts to minimize the duration of such interruptions, but we do not guarantee how long the Site may remain unavailable. We are not liable for issues arising from such unavailability.

23. Termination

We may modify, suspend, or discontinue the Site or any products or services made available through it at any time and without prior notice. We may also terminate these Terms at our election and for any reason, without prior notice. If, in our sole discretion, you violate any provision of these Terms, the agreement between you and us will automatically terminate and your access to the Site will immediately cease.

The Disclaimer of Warranties, Limitation of Liabilities, and Indemnity provisions, together with any other provisions that by their nature should survive, shall survive termination of the agreement between you and us.

24. Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN THESE TERMS, THE SITE AND ALL RELATED GOODS AND SERVICES ARE PROVIDED "AS IS," "WHERE IS," AND "AS AVAILABLE." EXCEPT AS EXPRESSLY STATED HEREIN, WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OR GUARANTEES CONCERNING THE SITE OR ANY GOODS OR SERVICES DESCRIBED OR PROVIDED THROUGH IT.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENTREPORT AND ITS OFFICERS, DIRECTORS, AGENTS, VENDORS, AND MERCHANTS ADVERTISING THROUGH THE SITE DISCLAIM ALL EXPRESS OR IMPLIED WARRANTIES THAT THE SITE OR SERVICES ARE MERCHANTABLE, OF SATISFACTORY QUALITY, ACCURATE, TIMELY, OR FIT FOR A PARTICULAR PURPOSE OR NEED. WE DO NOT GUARANTEE THAT THE SITE OR SERVICES WILL SATISFY YOUR REQUIREMENTS, BE ERROR-FREE, ACCURATE, RELIABLE, UNINTERRUPTED, OR CONTINUOUSLY AVAILABLE.

WE MAKE NO WARRANTY THAT YOU WILL BE ABLE TO ACCESS OR USE THE SITE AT ANY PARTICULAR TIME OR LOCATION OF YOUR CHOOSING. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM (A) ANY ENDORSEMENT OF OR LIABILITY FOR CONTENT AND HYPERLINKS; (B) INACCURACY, INCOMPLETENESS, OR UNTIMELINESS OF THE SERVICES; (C) TRANSMISSION OF VIRUSES OR DATA CORRUPTION; AND (D) DAMAGES RESULTING FROM TRANSMISSION, USE, OR INABILITY TO USE THE SERVICES, INCLUDING SERVICE UNAVAILABILITY OR CIRCUMSTANCES BEYOND OUR CONTROL.

25. Limitation of Liabilities

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RENTREPORT, ITS AFFILIATES, OFFICERS, DIRECTORS, AGENTS, VENDORS, AND MERCHANTS ADVERTISING THROUGH THE SITE SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, INABILITY TO USE, OR RELIANCE UPON THE SITE.

THESE EXCLUSIONS INCLUDE CLAIMS FOR LOST PROFITS, LOST DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, DAMAGE TO OTHER EQUIPMENT, OR OTHER COMMERCIAL DAMAGES OR LOSSES, EVEN IF WE KNEW OR SHOULD HAVE KNOWN THAT SUCH DAMAGES WERE POSSIBLE.

IF A JURISDICTION DOES NOT PERMIT THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY, AND THE LIABILITY OF OUR AFFILIATES, OFFICERS, DIRECTORS, AGENTS, VENDORS, AND ADVERTISING MERCHANTS, SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE OR CLAIM DESCRIBED ABOVE IS TO CEASE USING THE SITE.

NOTHING IN THESE TERMS SHALL BE CONSTRUED TO EXCLUDE OR LIMIT YOUR LIABILITY ARISING FROM ANY INDEMNITY YOU PROVIDE UNDER THESE TERMS. THE FOREGOING DOES NOT LIMIT OR EXCLUDE ANY LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED.

IN CONNECTION WITH THE FOREGOING RELEASE, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542, AND ANY SIMILAR PROVISION OF ANY OTHER JURISDICTION, WHICH STATES: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH, IF KNOWN BY HIM MUST HAVE MATERIALLY AFFECTED HIS SETTLEMENT WITH THE DEBTOR."

26. Governing Law, Jurisdiction and Venue

The Site is created and controlled by us from the State of Alabama. These Terms are governed by the laws of the State of Alabama, without giving effect to conflict-of-law principles.

You agree that any action at law or in equity arising from or relating to these Terms or the Site shall be brought only in the state or federal courts located in Montgomery County, Alabama, and you consent and submit to the personal jurisdiction of those courts for purposes of litigating any such action.

27. Indemnity

You agree to defend, indemnify, and hold harmless RentReport, its officers, directors, representatives, employees, and agents, as well as its parent companies, affiliates, related companies, and each of their respective officers, directors, representatives, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses, including reasonable attorneys’ fees, arising from or relating to: (i) your violation of any provision of these Terms; or (ii) your violation of any third-party right, including copyright, property, privacy, or any other intangible or intellectual property right.

28. Arbitration Agreement and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO BRING A LAWSUIT IN COURT AND YOUR RIGHT TO A JURY TRIAL.

By accessing or using the RentReport website, platform, software, applications, products, services, content, tools, or other offerings (collectively, the "Services"), you and RentReport agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, your relationship with RentReport, or any aspect of your use of the Services, whether arising under contract, tort, statute, fraud, misrepresentation, or any other legal theory, shall be resolved exclusively through final and binding arbitration, except as expressly provided below.

This arbitration agreement applies to all persons and entities using or accessing the Services, including visitors, customers, account holders, businesses, organizations, employees, contractors, agents, and other users.

Scope of Arbitration

This arbitration provision shall be interpreted broadly and includes, without limitation: claims arising before these Terms or any prior agreement; claims arising after termination of these Terms or cessation of Services; claims based on federal, state, local, or international law; claims concerning privacy, data security, advertising, marketing, billing, subscriptions, purchases, communications, or intellectual property; and claims against RentReport’s affiliates, subsidiaries, parent companies, officers, directors, employees, contractors, licensors, service providers, and agents.

The arbitrator, rather than any court or governmental agency, shall have exclusive authority to determine disputes concerning the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any assertion that all or part of this arbitration agreement is void or voidable.

Informal Dispute Resolution

Before commencing arbitration, the parties agree to make a good-faith effort to resolve the dispute informally. A party intending to initiate a claim must first provide written notice to the other party describing the dispute and the relief requested. If the matter remains unresolved for thirty (30) days following receipt of the notice, either party may initiate arbitration.

Arbitration Procedures

• Any arbitration will be administered by the American Arbitration Association ("AAA") pursuant to its applicable Consumer Arbitration Rules or Commercial Arbitration Rules, as appropriate, except as modified by these Terms.
• Arbitration may take place remotely, by written submissions, by telephone, by video conference, or in person at a mutually agreed location.
• The arbitrator may award all remedies available under applicable law, subject to the limitations contained in these Terms.
• A judgment on the arbitration award may be entered in any court having competent jurisdiction.

Waiver of Jury Trial

YOU AND RENTREPORT WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO SUE IN COURT AND TO HAVE A DISPUTE DECIDED BY A JUDGE OR JURY. YOU AND RENTREPORT INSTEAD AGREE TO RESOLVE DISPUTES THROUGH ARBITRATION, EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS.

Class Action Waiver

YOU AND RENTREPORT AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE PROCEEDING. Unless both parties expressly agree otherwise in writing, the arbitrator may not consolidate claims belonging to more than one person or preside over any class or representative proceeding.

Exceptions to Arbitration

• bringing an individual action in small claims court, if eligible;
• seeking temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual property or confidential information or to prevent unauthorized access to the Services; or
• pursuing enforcement actions through applicable governmental or regulatory agencies where permitted by law.

Opt-Out Right

You may opt out of this arbitration agreement by providing written notice to RentReport within thirty (30) days after first accepting these Terms or first using the Services, whichever occurs first.

The opt-out notice must contain:

• your full name;
• your account email address, if applicable; and
• a clear statement that you elect to opt out of arbitration.

If you do not timely opt out, you will be deemed to have accepted this arbitration agreement.

Governing Law

This arbitration agreement is governed by the Federal Arbitration Act ("FAA") and applicable federal arbitration law. To the extent state law applies, the laws of the State of Alabama, without regard to conflict-of-law principles, govern.

Severability

If any portion of this arbitration agreement is determined to be unlawful or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect, except that if the class action waiver is found unenforceable, this entire arbitration agreement will be null and void to the fullest extent permitted by law.

Survival

This arbitration agreement survives termination of your relationship with RentReport, including cancellation of an account, cessation of use of the Services, or termination of these Terms.

29. General Provisions

We make no representation that Site Content is appropriate or available for use in every location. Persons who access the Site do so on their own initiative and are responsible for compliance with all applicable laws, including local laws.

If any provision of these Terms is unlawful, void, or unenforceable for any reason, that provision shall be treated as severable and shall not affect the validity or enforceability of the remaining provisions.

Our waiver of any provision of these Terms shall not constitute a continuing or subsequent waiver of that provision or any other provision. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

YOU AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, UNLESS A LONGER PERIOD IS REQUIRED BY APPLICABLE LAW. OTHERWISE, THE CAUSE OF ACTION SHALL BE PERMANENTLY BARRED.

These Terms create no third-party beneficiary rights. You may not assign these Terms, or any rights or obligations under them, in whole or in part, to any third party without our prior written consent, and any attempted assignment without such consent is invalid. No person or entity shall be deemed a third-party beneficiary of these Terms.

All software used on the Site or other Offerings is subject to United States export controls. Such software may not be downloaded, exported, or re-exported (i) into, or to a national or resident of, Cuba, Burma, Democratic Republic of the Congo, Ivory Coast, Iraq, Libya, North Korea, Iran, Syria, Sudan, Venezuela, or any other country to which the United States has embargoed goods; or (ii) to any person or entity appearing on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using such software, you represent and warrant that you are not located in, under the control of, or a national or resident of any prohibited country or on any such list.

30. California Privacy Rights

California residents may have rights under the California Civil Code to request from companies conducting business in California a list of third parties, if any, to which RentReport disclosed Personal Information during the preceding year for direct marketing purposes (for example, a request made in 2022 would concern sharing activities from 2021). We comply with applicable law by providing visitors with the ability to request that we not share their personal information with third parties for direct marketing purposes.

To make such a request, contact support@RentReport.com or write to RentReport, 2835 Zelda Road Ste. 2, Montgomery, AL 36106. The subject line should identify the Site, and the request must include your full name, email address, and postal address. Any request under this section will be limited to our use and disclosure of your personal information.

31. Contacting Us

Questions or notices concerning these Terms or the Site may be directed to support@RentReport.com or mailed to RentReport, 2835 Zelda Road Ste. 2, Montgomery, AL 36106.

32. SMS Consent

If you have provided consent to receive text messages from RentReport, you may receive SMS communications concerning promotional marketing and support. Reply STOP to opt out. Reply HELP to obtain support. Message and data rates may apply, and messaging frequency may vary. For additional information, review the RentReport Privacy Policy at RentReport.com/privacy-policy and these Terms and Conditions at RentReport.com/terms.

33. Effective Date

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